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CARILOHA SCOTTSDALE

Help Center
The Answers You Need

I NEED TO TRACK MY CARILOHA SCOTTSDALE QUARTER ORDER

If you are looking For an ETA on your Cariloha Scottsdale Purchase please email carilohaorders@gmail.com with the following information: 

- Your Full Name

- The Date your order took place

- Receipt number from your Cariloha Scottsdale Receipt

One of our team members will get back to you within 2 business days with the Status of your order and when you can expect it to arrive at your home

I NEED TO TRACK MY ORDER FROM CARILOHA.COM OR ANOTHER CARILOHA LOCATION NOT IN SCOTTSDALE

For Orders that did not take place in the Cariloha Scottsdale Quarter Location please contact
Corporate Customer Support Team at 1-800-884-5815

I AM NOT SATISFIED WITH MY CARILOHA PURCHASE

If you are not completely satisfied with your Cariloha Products, Cariloha has a 30 Day satisfaction guarantee on all of their items. A replacement or refund will be honored within 30 days of purchase. Please contact the Corporate Customer Care Team at 1-800-884-5815 and request a Customer Satisfaction Return.

SOMETHING IS WRONG WITH THE QUALITY OF MY CARILOHA ITEM PURCHASED

All Cariloha branded items have a lifetime quality guarantee.

This guarantee is limited to quality control and ensures that your products will last.

If you have experienced a quality issue the Cariloha team will be happy to ensure that is taken care of for you. please contact our Corporate Customer Service Team at 1-800-884-5815 for all quality return/exchange issues. 

​If you would like to process a quality exchange online please go to cariloha.com/help/return-policy

and follow the prompts under the green "view return form" link.

 
 
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